I bought two MVFX packs , but i made a mistake during the process of buying and downloading and didn't really know how to fix my errorso i go to the help desk rather pessimistic about the issue because help desks are not always very efficient and present for helpWell i was awfully wrong about MotionVFX and Jakob who managed in a few minutes to guide me and explain to me what i had to do, i did it and i was astonished it all went perfectly wellThank you again Jakob you made me a very happy creator who has now the will to buy more vfx products
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