SCAM , made my first building company bankrupt , ive purchased a Ford Transit Custom 2020 on 95k miles on the clock. When i got the van it was already delivered with cracked windscreen. Of course the company was so helpful they said its not an MOT failure so not down to them so i had to pay 400£ for replacement in the first week , then i had the following issues in the period of 20k miles , Adblue injectors changed , breakdiscs , wetbelt ive been told has been changed it was nearly snapped 2000£ , brand new turbo 2500£ , then it failed mot on discs 1000£ dics and pads , and then just 2500 miles after started overheating like hell , chnaged 4 mecanics everyone diagnosed the engine to be gone , the mecanics scammed me as well, so ive paid so far 3000£ on top of all that just for , radiator , egr cooler , expansion tank + cap , radiator , and every single part woth the coolant system , and guess what still preasurises and overheats ….. Aaaand on top of that i parked it last night on the driveway because i cannot afford this engine to be changed and now my power steering has failed and i need new rack… lovely . I would never buy anything from these people I will try take them to court i tryed complain to them no result, they asked me to proof these parts was failing at the date of purchase ….. Absolutely scammers took my money i am left with finance to pay for 21k because they gave me 21% interest with very good credit rate. Which ive been told it was 12% absolutely rip off and i highly suggest stay away!!!!
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Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it.
When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more.
There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership.
It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.See more
