Review Time
I recently purchased a van from Motor2Go and couldn’t be happier with the whole experience. From the very first interaction, Abdullah in Sales made the process smooth, friendly, and informative. He listened to exactly what I needed, showed me a great selection of vans that fit my budget and use, and explained everything in clear, honest detail. I never felt pressured — just genuinely supported in making the right choice.
Once the sale was complete, the excellent service didn’t stop there. Syed in the Aftersales Prep Team went above and beyond to make sure the van was thoroughly checked, serviced, and ready to go. The preparation work was detailed and clearly done with real care — I left knowing the vehicle was in great shape and that I had someone dependable to contact if I needed anything after delivery.
Overall, if you’re looking for a van and want a team that’s truly committed to both great sales service and excellent preparation for aftersales, I’d highly recommend Motor2Go. Fantastic support all the way through!
I recently purchased a van from Motor2Go and couldn’t be happier with the whole experience. From the very first interaction, Abdullah in Sales made the process smooth, friendly, and informative. He listened to exactly what I needed, showed me a great selection of vans that fit my budget and use, and explained everything in clear, honest detail. I never felt pressured — just genuinely supported in making the right choice.Once the sale was complete, the excellent service didn’t stop there. Syed in the Aftersales Prep Team went above and beyond to make sure the van was thoroughly checked, serviced, and ready to go. The preparation work was detailed and clearly done with real care — I left knowing the vehicle was in great shape and that I had someone dependable to contact if I needed anything after delivery.Overall, if you’re looking for a van and want a team that’s truly committed to both great sales service and excellent preparation for aftersales, I’d highly recommend Motor2Go. Fantastic support all the way through!
SCAM , made my first building company bankrupt , ive purchased a Ford Transit Custom 2020 on 95k miles on the clock. When i got the van it was already delivered with cracked windscreen. Of course the company was so helpful they said its not an MOT failure so not down to them so i had to pay 400£ for replacement in the first week , then i had the following issues in the period of 20k miles , Adblue injectors changed , breakdiscs , wetbelt ive been told has been changed it was nearly snapped 2000£ , brand new turbo 2500£ , then it failed mot on discs 1000£ dics and pads , and then just 2500 miles after started overheating like hell , chnaged 4 mecanics everyone diagnosed the engine to be gone , the mecanics scammed me as well, so ive paid so far 3000£ on top of all that just for , radiator , egr cooler , expansion tank + cap , radiator , and every single part woth the coolant system , and guess what still preasurises and overheats ….. Aaaand on top of that i parked it last night on the driveway because i cannot afford this engine to be changed and now my power steering has failed and i need new rack… lovely . I would never buy anything from these people I will try take them to court i tryed complain to them no result, they asked me to proof these parts was failing at the date of purchase ….. Absolutely scammers took my money i am left with finance to pay for 21k because they gave me 21% interest with very good credit rate. Which ive been told it was 12% absolutely rip off and i highly suggest stay away!!!!
Paid 17K for a vehicle that was fine on a test short run, then when I picked it up a week later warning lights came on just after a couple of miles. Reported it and took it back. Nearly 2 weeks later and they said the works are done. Got it back..... then warning lights came on and same faults. I had it independently diagnosed and was told that they did not do any works but only switched off the warning lights, which only lasts a certain time. They also discovered that it has a loose anti roll bar. The van was not fit for purpose even though it had a fresh MOT.Works is ERG £1,500, and the anti roll bar £250. They said to me that the works for replacing an ERG is no more than a quarter of that and so cannot accept the quotation. I have now collected 3 quotations and all are around the same price. You be the judge. Also, if you are a mechanic please respond with your opinion on the cost?Anyway, I have seeked legal advice and now the stage I'm at is giving them 14 days to respond, basically to agree to pay for the works.Hold tight..... I'll inform you as we go.
I was unfortunate enough to buy a 2019 Ford transit connect from these people last year.I paid £12000 for it and it lasted only 6 months. It actually broke down just within the 6 month guarantee they gave me, so I thought I would be ok,Not so.It turns out that the warranty is a good will gesture and completely worthless. After eventually having to take my to Ford vans slough on their insistence that Ford looked at it, I was informed that the engine needs replacing. Motor 2 go washed their hands of it and I have been left with a van I can’t afford to fix and haven’t even seen for 10 months I wouldn’t recommend this company to my worst enemy, avoid at all costs I see that since reading this review all of a sudden they want to help. I wouldn’t let these cowboys fix a wheelbarrow
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Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it.
When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more.
There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership.
It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.See more
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