I was unfortunate enough to buy a 2019 Ford transit connect from these people last year.I paid £12000 for it and it lasted only 6 months. It actually broke down just within the 6 month guarantee they gave me, so I thought I would be ok,Not so.It turns out that the warranty is a good will gesture and completely worthless. After eventually having to take my to Ford vans slough on their insistence that Ford looked at it, I was informed that the engine needs replacing. Motor 2 go washed their hands of it and I have been left with a van I can’t afford to fix and haven’t even seen for 10 months I wouldn’t recommend this company to my worst enemy, avoid at all costs I see that since reading this review all of a sudden they want to help. I wouldn’t let these cowboys fix a wheelbarrow
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Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it.
When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more.
There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership.
It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.See more
