People are looking for honest reviews so that’s what I’ll do. A bit stressful at first and asked for my deposit back once I realised they lacked experience and professionalism. I did find it hard to trust them. Once I complained and tried to withdraw, they took the matter a bit more seriously and they sorted everything. They even managed to fix a few problems by getting the second key and the V5 for the car. Overall I am very happy with the car though I would have liked a more realistic spec description, more information on the car tax and better communication. Hopefully they will get better at this as they learn the business. The two guys I met on the day were very pleasant and things went smoothly. Thank you to them. I have only had the car for a week and so far so good. Will update this review in a while.
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Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it.
When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more.
There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership.
It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.See more
