I bought an electric car online and travelled to Wadhurst to collect. I was assured that the car was "immaculate" and would be prepared to a high standard for collection. On arrival I noticed damage to the rear bumper which I was told that they had been aware of but was minimal and if they were to repair would cost a maximum of £200, I accepted so when I returned to Glasgow and a reputable bodyshop told me that the bumper alone would cost £600 plus labour, it was my mistake to accept the £200, but left with the choice of being stranded in Wadhurst after flying down or take the car I obviously choose to take the car. There was a lengthy delay because firstly they hadn't charged the car and secondly they produce the paperwork for the wrong car. When they finally did produce the correct paperwork it showed there was an advisory for the MOT, the first one they did failed because of a lights issue and an advisory for a nail in the rear tyre, I was again told this was repaired to a high standard,the salesman even went into detail about how it was done. Finally I drove back to Glasgow, I have since found out the nail had never been removed as my wife had to call recovery when the tyre went down, I had to replace the tyre as the inflation kit was used at a cost of £180, I have contacted Motor4u and although I paid an admin charge and told I had a warranty they said because of the time (less than 1 month) and the mileage, less than 700 miles they weren't prepared to do anything even though they admitted no repair had been done to the tyre. I'm really disappointed as the dealers knew of all these issues before I went to get the car and could have been resolved before I collected.
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