I found the car via Carwow so was unaware of the motor4u methods of payment. I visited motor4u and took the vehicle for a test drive. It had a few problems like the steering was drifting towards the kerb, the charging cable was missing (was seen in the photos online). It's a black car and the paintwork wasn't in the best condition with a few minor dents. I had the feeling the photos online were of another car with the number plates changed. The salesperson, "Asama" assured me everything would be sorted. They offered a "GardX" service which cleans the car inside and out for an Extra £500. I highly recommend this as when I came to collect the car a couple of weeks later it looked like new. The dents were gone and the paintwork brought back to life. I was also offered a warranty that cost £1250 for a year which I took them up on. I paid the £500 deposit on my debit card and was advised that the balance would have to be by bank transfer only (I didn't want their credit facilities). Apparently, this was clearly stated on the motor4u website which I hadn't seen. I collected the car a couple of weeks later. I checked the car over and everything seemed ok and paid the balance. I got as far as the petrol station about 2 miles away and noticed the engine light had come on. I took the car back and left it over the weekend for them to look at. They called me back and told me they reset the engine light but could not recreate the fault. I asked if the warranty had been activated in case of problems later. It had not but was told by Asama that he would look into it. I got the warranty email a couple of weeks later.Looking back on the experience a few weeks later I probably went there with the wrong vibe as I had read all the Trustpilot reviews and seen a lot of bad ones. I had a good experience throughout. I found Asama very helpful and knowledgeable. Everything he told me was correct. The car is still going well with no problems. Would I recommend motor4u..... Yes!
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