Repeated requests for information prior to sale and post deposit went unanswered. Appointment made (we had an overnight trip to get there) but sales person had no idea who we were. Waited ages at every stage. The whole process took about three hours.Could not charge car we had arrived in (they claimed their charger was tripping out!) so had to pay £4 per hour to park across the road plus charging and the one we bought was not fully charged either. It had not been properly cleaned and had several areas of paint damage which had not been indicated in the advertising. The owner came and buttered us up, eventually agreeing to a reduction of £250. Consderably less than 1% of the cost.Bought a warranty and was assured the documents would be emailed immediately. Three weeks and many phone calls later still waiting. No one offers an explanation or apologies and nothing is done. Watch this space. The fact that reviews receive no response is telling. The car is good so far I have to say but the service is questionable to say the least. Will be seeking legal recourse if the warranty does not come soon.
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