I used a hand jet wash facility, but the machine failed to operate despite my card being read. The attendant tried to fix it but had no success. I requested a refund, but he couldn't provide one due to communication issues. However, after contacting the company via email, my complaint was handled quickly and courteously. So, one star for in-person service, five stars for online support. Average rating: 3.
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Motor Fuel Group (MFG) is the UK’s largest independent forecourt operator.
We offer customers a growing dual-fuel strategy, a versatile valeting offer and a convenient retail and ‘food to go’ service.
We are extremely customer focused and consistently seek to understand our customer needs and how to deliver the best customer service in the UK's forever changing and demanding environmentSee more