motorhouse-beds.co.uk

2
2 Based on 21 reviews

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xX_atoz_PvPXx
Shocking service. AVOID

Found a nice looking Audi S3 saloon motorhouse was selling. Contacted them too set up a finance agreement on the car which went through very quick, sent a £250 deposit on the 14th of June, to hold the car, asked too view the car on Saturday and was told sorry the car isn’t here it’s away for a pre sale inspection. No problem, seemed okay, was then supposed too be collecting the car on the following Saturday being the 21st of June, too be called on Friday and told sorry we still don’t have the car it’s away for detailing. Now after a whole week you would’ve thought they’d of been getting the car ready, Ash at motorhouse assured me the car would be back for 5PM, and if it wasn’t then it’d be having a service. None of which I asked for, I just wanted too collect the car. so I agreed to set off at 4:15 to collect the car, very skeptical on if it even existed at this point, Ash couldn’t give me a photo of the car in the show room at 4:30, so rather than waste my time I called and cancelled the finance agreement. Too be told by Ash “ Not to worry as we had plenty of calls on the car ” I am still £250 out of pocket as they haven’t sent me my money back for the FULLY refundable deposit as I was assured in an email it would be, AVOID DEALING WITH THIS DEALERSHIP AT ALL COST. COMPLETE WASTE OF TIME AND CON ARTIST.

1
Date of experience: Jun 13, 2025

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