I recently purchased a vehicle from Motor House Bedford and unfortunately, the experience has been nothing short of frustrating and disappointing. The car came with a “fresh” MOT and was supposedly fully serviced and inspected by their in-house team. But from the moment I got it, it was clear that something wasn’t right.There were mechanical issues that no genuine MOT or proper service should have missed. It makes me seriously question the legitimacy of the MOT certificate that was issued. In my opinion, the MOT is either falsified or carried out with zero care or integrity. The supposed service? Just words on paper. Either it was done incompetently, or not at all.What’s even more suspicious is the delay they caused in allowing me to collect the vehicle—stalling until the 3-month period had passed, conveniently putting it outside the window where VOSA can investigate and dispute an MOT. That’s not just poor customer service; it feels deliberately dishonest.Their in-house repairs and servicing are not to be trusted. I wouldn’t recommend this dealership to anyone. If you're thinking of buying from Motor House Bedford, do yourself a favor: have the car independently inspected, and don’t rely on their paperwork or promises.
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