motorhouse-beds.co.uk

2
2 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Wally H.
NEVER AGAIN!

NEVER AGAIN!Paid in full as I needed a car quickly for my job.... Nearly two months later!!!! Told car needed a new part, asked to speak to Managing Director 6 times, prevented from doing so by the 'sales person'. Given a delivery date several times that never happened. Eventually given a 'courtesy car' that broke down! Told it was 'my fault because I had put in the wrong fuel'...I said I hadn't had it long enough to put fuel in it! When I eventually told the 'sales person' I no longer wanted the car and wanted a full refund...was told 'it's on its way to be delivered!' ...It was evident no new part had been fixed, or apparently required...so not true, car had dents and a cracked wheel cover and to top it all an additional 1,600 miles on the clock!!!!...So all the time I was waiting for my car, (and lost my job because I didn't have a car, ) someone else was using the car I had paid for! Told them to collect it as I wanted my money back..more delays and collections that never happened. Two cars on my driveway I couldn't drive! Repeatedly had to threaten legal action until eventually I got a refund after almost 2 months of them having my cash. NEVER AGAIN!

1
Date of experience: Oct 15, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More