As an older woman, I felt quite upset when my car failed to start after a shopping trip far from home, leaving me feeling vulnerable. I called the service, and a kind representative answered immediately and took my details. He assured me that help would arrive within two hours. Just 15 minutes later, another representative checked in on me. The breakdown vehicle arrived within half an hour and successfully started my car. They followed up later to ensure I reached the garage without any issues, which I did. Exceptional service from the company.
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GEM are multi-award winners and have been placed in the Top 3 breakdown recovery providers in the Auto Express Driver Power Survey for 12 years, coming first place 9 times. GEM Motoring Assist has also received a Defaqto 5 Star Rating for its Breakdown Cover, which means it provides one of the most comprehensive policies in the market.See more
