took out motoring assistance last year, paid over the phone with a one off card payment,kept getting reminders this year, each reminder was a lower price, decided not to renew as had cover included in my new car insurance policy - then I received an email to say your new cover has been set up by a monthly direct debit!!!! - rang them and asked why as not paid by dd before, plus I didn't agree to them keeping my card details! - spoke to a really snotty woman, who said she had a note on system to say I did agree, firstly I didn't and secondly I have NEVER paid by DD - they have now refunded my payment and cancelled the DD - but really, I wonder how many people they are doing this too and the card holder doesn't realise! - would NEVER use them again!
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