I've been pleading for months for assistance with my phone's issues, but it seems the team is ignoring my concerns. The suggestions I found on social media haven't worked, and my medical apps, which are critical for my health, are malfunctioning. As someone who relies on these apps for monitoring my condition, the lack of support is deeply frustrating. The intrusive ads and bloatware on the device have only added to my stress. I've been a loyal customer for years, but this experience has been incredibly disappointing. I requested a swap for a pure Android device, but it feels like my needs are being disregarded. The constant ads are relentless, and I’m seeking either a refund or a better device without the unnecessary software.
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