If i could leave a minus 5 score i would!! Spoke to 2 seperate customer service operators, both sounded like they where african, had no professionalism talked over me whilst I was explaining my problem, couldn't answer the question I was asking, said they couldn't direct me to anyone who new the specs of their own phones!!! i only wanted to know if the razr 50 was running Android Auto or Android Auto Go?? If the Go version it won't work with my car, if not the Go then it should work but isn't so i need to have it fixed. When suggesting to return it she said she needed to send me an email to fill out for proof of purchase, i said i`ll give you the details name, date of order invoice no etc to progress the job she said No I have to fill out the details, I even asked why she couldn't just look up my order on her records? its only a few weeks ago.......Guess what She couldn't even do that!!! What kind of customer services can't do that? If I ever get this sorted I won't ever be returning to Motorola again, a shame really as i quite liked the phone.
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