I rang the Edinburgh branch and was answered by Dougie who was extremely understanding to my predicament and offered a solution there and then. Upon arrival at the branch later that day, all staff were incredibly courteous and professional. I was introduced to Dougie who was with a customer and offered refreshments while I waited. A short time later I was seen to and everything went perfectly. A special shout out also goes to Connor who considerably went out of his way to help me, plus a young man from New Zealand who was great. In fact, everyone helped to some degree. Totally amazing customer service and a credit to Motorpoint. This is how all car dealerships should be. Many thanks again.
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We’re here to make car buying easy and hassle-free.
We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.See more