Overall had a good experience, the lads try their best with what processes they have in place and the manager was amicable. Luke was especially friendly and professional. In the end I decided on a different car and received my refund in around a week. My only comments would be to improve communication, I'm not sure the garage has a receptionist, it seems like different sales staff answer the phone and the sales@ email address and WhatsApp chat didn't receive a response for general enquiries.
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