Writing on behalf of my 68 year old mother where I had to step in here to get her money back as they refused to refund the purchase the day after collection.The car was a Fiat Abarth 595, my mum has catoracts, and was told to pick the car up late on an evening in torrential rain. Before agreeing to the purchase they asked for the bodywork damage to be sorted which was promised before collection. Upon inspecting the car in the light, it's probably the WORST attempt at repairs ive seen in my life. As others have said, looks like they are putting tar or something over the paintwork issues then trying to buff compound over the damage to hide and conceal damage. every single panel needed a respray on a £13,000 car thats only 4 years old - there was easily 2-3 grands worth of damage, and their prep place has significantly created more damage becasuse they clearly dont know what they are doing. the salesman called 'Kallum'? odd spelling, tried to contact my mum via whatsapp on his personal number to send her £30 and to not complain for a detail and promised the damage was only visual and a clean would fix the bodywork. this is beyond laughable, they said they have no returns policy and wouldn't offer any more than £30 towards a detail. I then had to get involved stating consumer law and all of a sudden they now do accept returns, management none responsive from head office and at the Bury place, they wont reply in writing. DO NOT TRUST ANYONE from this garage, don't buy a car from this place, they have no idea what they are talking about and selling auction cars with no prep to the public then lying and concealing damage. Very surprised they are still in business. Clown show of a business.
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