Okay to start with, huge selection of cars to browse, absolutely zero pressure (which I loved), our sales guy Riz was knowledgable and helpful, they have nice little booths to do all your chit chatting in and the kids play area was a god send 👍🏼. We went on a Saturday to look at the car we had seen online, took it for a little test drive, decided that was the one we wanted - nice and easy. Riz looked round the car we were part exchanging, no questions asked, noticed a dent in the door, gave us a quote and happy days. Came back 4 days later to collect the car, (cause that’s how long it took to prep the new car) Riz took my old one for a little drive, obviously there were a few things wrong with it, Hense why I was getting rid, Riz took it to the mechanics and they decided they needed to offer us less for the car. Now maybe that’s their policy or whatever but I feel like that should have been done when we started this whole thing on the Saturday 🤷🏼♀️. So I’d ask that question if you’re thinking of going. Now I’m very happy with my car, I’ve had it 3 weeks now and I love it, I’ve had zero issues. However I will say it wasn’t cleaned to a good standard, there were lots and I mean lots of the controls on the steering wheel and the drivers door absolutely caked in makeup 💁🏼♀️. I would have mentioned it if I wasn’t on a time schedule, picking the car up took a lot longer than I thought it would too… But yeah overall a good experience, I’d buy from them again, I’d just be asking them to check my old car over properly to give a more accurate quote and I’d make sure it was cleaned proper!!
Claim your business profile now and gain access to all features and respond to customer reviews.
