I first saw my new car listed on CarGurus, and shortly after, Rizwan from Motor Trust UK got in touch. As a first-time buyer, I really appreciated how calm and understanding he was. He took the time to walk me through the entire process step by step, answered all my questions clearly, and regularly checked in with me even outside of office hours to make sure I felt comfortable and informed.
When it came to collection, I arrived later than planned on a weekend, past their usual closing time. Despite this (and the heavy rain!), Rizwan stayed patient and professional throughout. He gave me plenty of time for a thorough test drive and carefully explained everything I needed to know about the car and the paperwork.
Overall, it was a genuinely smooth and stress-free experience from start to finish. I wouldn’t hesitate to recommend Motor Trust UK especially if you’re buying your first car.
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