motorway.co.uk

4.5
4.5 Based on 61 reviews

...

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alan branch
Loading my vehicle details and photos through App didn't work so I had to send by multiple e mails f

Loading my vehicle details and photos through App didn't work so I had to send by multiple e mails for motorway team to load. I wanted to add description detail but wasn't able to, limited to answering the prescribed questions.
I had the impression from advertising that the process was quick. First part was good, into first daily auction and sold. But then the buyer couldn't get to me for a week. Then, what I thought was a pick up was only a mechanic to check my vehicle. He found a few minor faults on the ECU output and the offer dropped by more than £1,000 (25%), probably a strategy to 'kick the tyres' and buy cars cheaper? So Id wasted more than a week.
Then I couldn't relist quickly as the non-buyer had to submit a report first. And Motorway then wanted me to have a garage investigate the minor ECU fault readings and confirm on an invoice that the vehicle was OK.
Its in line with the Motorway small print but I'm disappointed that my experience wasn't in line with what the hype had led me to expect.

1
Date of experience: Feb 28, 2026

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