Placed an order for 02 Mott & bow jeans MB#1239449 on 23/01/2026 for 02 Jeans after a clear dilevery commitment of 3-5 working days before paying for these jeans . After an initial order confirmation email , there was complete pin drop silence from Mott& Bow other then marketing emails . When I raised an issue through email , I got an answer with typical vague statement of delivery schedule of unknown delivery date . I explained in my email that I will be leaving on 08th of February 2026 and I live alone so no one will be able to get this parcel after this date . Again a diplomatic email without mentioning my concern . Tracking number given was useless . Finally yesterday tracking number started working and I got this precious of parcel might get delivered between 16-18 February . Through this platform I would like to ask Mott & bow to refund my amount and get the parcel back from their unknown courier .
Zulfiqar Ali
London
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