I purchased a sun cover for my mountain buggy duet carrycot. The description of the cover on the website clearly stated it would fit my specific model, but it does not. I asked to return it for a refund as I was mislead into purchasing this item but the reply from customer services was that I should try selling it myself on used.com. As a new mum of twins, I barely had time to brush my own hair, let alone try and sell niche buggy parts online. I am so disappointed, I am left with an item I cannot use. Customer services have stopped replying to my emails. The worst customer service I have ever experienced.
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From newborn baby to toddler, the mountain trails to the city streets – Mountain Buggy enables parents to live a life without limit.