Mous talks a LOT about how protective their cases are, all marketing over substance. I've never had a phone break with the case I had been using, over many generations, but I was persuaded to purchase Mous. A couple of weeks into new phone, first bump... nothing major, so small, was not expecting any kind of damage at all... screen splintered, display totally lost, ended up having to get a new phone. Don't trust them with your $1k device.
ps. The first thing I did was reach out to their support. They offered to replace the case. Replacing one bad case with another bad one doesn't help. Also I'm only leaving this trustpilot review because I can't leave one on their website. Which is confusing because they leverage the heck out of customer reviews - it is a big part of why I decided to use a mous case with my new phone. Seems like they are cherry picking those reviews and misrepresenting user feedback, by not allowing all purchasers the chance to leave a review. Pretty sure this is a blatant FTC violation.
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We are a young UK based start up company that strives to solve everyday problems through the use of innovative design! We pride ourselves on staying connected to our customers and utilising your feedback to refine our ideas and achieve excellence in regards to quality and functionality.
