mous.co

4.5
4.5 Based on 1.1K reviews

We are a young UK based start up company that strives to solve everyday problems through the use of innovative design! We pride ourselves on staying connected to our customers and utilising your feedback to refine our ideas and achieve excellence in regar...

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Bad product and customer support for two reasons: (1) I received a used or tampered iPhone 17 leathe

Bad product and customer support for two reasons: (1) I received a used or tampered iPhone 17 leather case (packaging was open & panels were folded the wrong way) & (2) the case MagSafe capabilities are horrible. I bought the compatible MagSafe wallet & it can be easily detached with the slightest push. I provided pictures & requested a refund + prepaid label. Customer Support provided the refund link, but I have to pay to return the items. First and last time, we will buy Mous products.

1
Date of experience: Mar 26, 2026

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Business Details

  • We are a young UK based start up company that strives to solve everyday problems through the use of innovative design! We pride ourselves on staying connected to our customers and utilising your feedback to refine our ideas and achieve excellence in regards to quality and functionality.

  • email hello@support.mous.co
  • language https://mous.co

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