moustachecoffeeclub.com

4.6
4.6 Based on 20 reviews

MCC is a coffee subscription service focused on roasting and shipping fresh, premium-quality specialty coffee to members in the US and abroad....

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Dislike_95
Claims freshness but lacks flavor; cancellation process is difficult.

I tried this service after switching from another plan, having sampled all their coffee. I kept receiving numerous coffees, and after navigating their confusing setup, I discovered the service defaults to the most expensive plan that sends coffee weekly. I could hardly finish one bag in a week, but that's not the main issue. The real problem is that they claim the coffee is freshly roasted, yet it tastes stale, almost like it was reused. I've been a coffee drinker for over two decades, and there's no way coffee can taste that way. I had to use three to four times the amount of coffee I normally would just to get any flavor, and this issue persisted across multiple coffees. Additionally, I found out you can't simply cancel this service; you must email them and hope for a response while managing deliveries week to week without an option to halt them entirely. I wouldn’t recommend this service.

1
Date of experience: Mar 27, 2022

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