My experience with the service has been incredibly frustrating. The item I received looked nothing like what was advertised and felt very cheap. When I tried to get a refund for this unacceptable product, customer service insisted I needed to pay for shipping to another country at my own expense. They dismissed my concerns and offered just a 20% refund as a 'goodwill gesture.' I'm angry and deeply disappointed. Based on how I was treated, I strongly urge others to reconsider before ordering from this service. Check their policies carefully, because once they have your money, you're on your own.
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