I had an extremely disappointing experience with this service. I booked a rental car in advance with a strict pickup time of 8:00 am. Upon arriving at 9:00 am, the staff refused to release the car, claiming I was late, without any flexibility or assistance. They did not take responsibility for their misleading terms. I ended up paying for a service I never received due to poor communication and transparency. Overall, this company showed terrible customer service and a lack of flexibility. I will not rent from them again and caution others to be careful.
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Alugue um carro a partir de 10x de R$9,79 a diária com proteção inclusa, km livre e 3 horas de cortesia na devolução.