I must share my experience to warn other travelers: this service uses aggressive sales tactics that left me in a vulnerable financial position. I arrived with a fully prepaid reservation showing no charges due at pickup, having secured insurance online. However, at the counter, the staff insisted I either pay for additional insurance or face a hefty hold on my credit card. This felt like coercion rather than a choice. The company later denied any wrongdoing, despite numerous complaints from other customers about similar experiences. This ordeal cost me a lot and caused significant stress. If you value your finances and well-being, please avoid this service.
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