We had a really excellent experience with this removal company from start to finish, and I would happily recommend them.
We booked both packing and moving services. On the first day, two men arrived promptly at 8:30am to do the packing, and they were both so friendly, lovely, and a pleasure to have in the house. They were incredibly helpful, communicative, and efficient, and packed everything up amazingly quickly — they were done by around lunchtime. We do have a small house, but I was still impressed by how fast and carefully they worked. They wrapped fragile items properly, brought hanging wardrobe boxes for clothes, and were really thoughtful about checking what we wanted packed and what we might still need left out. That kind of communication made the whole process much less stressful. They were also kind enough to help my partner carry some extra items downstairs that were going to the tip.
On moving day, they were again there promptly at 8:30am. One of the packers returned, along with James and another team member, and they got started loading the truck straight away. They worked so efficiently that I think they were finished loading by around 12pm. They dismantled furniture, including the bed.
What really stood out was how helpful they were beyond what we had even agreed. They moved all of our potted plants, even though that hadn’t been discussed beforehand, simply because they had space in the van. One team member in particular, Alex, went out of his way to help me save one of my trees that nobody else thought was worth keeping — he carefully wrapped it in blankets so it wouldn’t make the van muddy, and I really appreciated that.
They also kept checking in with us during the day while we were waiting for the keys, which was incredibly reassuring. I’d definitely recommend the late key waiver — we ended up needing it, and it made a big difference.
Once we got to the new house, they unpacked everything, put boxes in the correct rooms, checked where we wanted items placed, reassembled the furniture they had dismantled, and even rehung our clothes in the wardrobes. Everyone was friendly, professional, and helpful throughout.
On top of that, Lauren was great when I was booking everything — very responsive, and the whole process through the website, from getting a quote to arranging the move, was easy and straightforward.
Overall, I really can’t complain about anything. A genuinely excellent service from start to finish.
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Moving Home Made Easy provides a local, national and international professional moving service from our base on the South Side of Glasgow.
We offer a wide range of domestic removal, storage and packing services personalised to suit your needs.
Our reputation is built on first class customer service and our helpful attitude and attention to detail will ensure that your move is an enjoyable experience.
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