My shipment arrived from the USA to Marseilles in December. I was asked and agreed to pay the French receiving firm an additional 600 Euros, which I did. Since I made that payment I have not heard from anyone for months, though my shipment has been unloaded. I called the French company and they said despite numerous requests they have not been paid 2,000 E owed to them. Despite my numerous calls to Transparent they have been invisible with each person claiming “it is above my pay grade”, or that the team is working on it. In the meantime I am caught not knowing what my next move, no pun intended, should be. Very upset and angry for the lack of service and transparency!
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Planning to move overseas? Transparent International is here to handle all the details, from packing to customs clearance. With a solid reputation among overseas movers, we ensure the safe and timely arrival of your belongings, whether for personal or business relocation. Transparent International offers tailored solutions to fit each client’s needs, backed by a team of skilled professionals who are committed to making your move as stress-free as possible.See more
