I contracted Transparent International in August 2024 to ship my household goods from the U.S. to the U.K. At collection, I paid $3,790.00. A second 'overflow' invoice of $4,171.04 was issued and paid in December 2024.Despite paying nearly $8,000 in total, as of August 2025 my shipment has still not departed the United States.I have made repeated attempts to get updates, including direct emails to the Operations Manager, but have not received a response. I do not have a timeline, tracking number, or any confirmation of progress.This lack of communication and failure to provide the service contracted is unacceptable. I am now escalating to the Better Business Bureau and the Federal Maritime Commission.Consumers should be aware of these issues before choosing Transparent International for their international move.
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Planning to move overseas? Transparent International is here to handle all the details, from packing to customs clearance. With a solid reputation among overseas movers, we ensure the safe and timely arrival of your belongings, whether for personal or business relocation. Transparent International offers tailored solutions to fit each client’s needs, backed by a team of skilled professionals who are committed to making your move as stress-free as possible.See more