The bike itself is fantastic and matches the description. Initially, I rated it 3 stars due to a few minor issues: - The delivery was delayed, and I only learned about this when I reached out to the company via email. There was no tracking or proactive communication, which is odd in 2025. - The bike arrived partially assembled and without any setup instructions. This is a bit strange since it's leased through the company; at least a brief guide or an offer for free assembly at their workshop would have been appreciated. I managed to fix most things myself, but this isn’t beginner-friendly. Not very customer-oriented. UPDATE: I received a complimentary setup at their location, which initially included just the brakes, but they also checked and adjusted the entire bike after I mentioned my setup challenges. I appreciated this service and raised my rating to 4 stars.
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Vi erbjuder hållbara och miljövänliga lösningar, med fokus på elcyklar och mopeder. Tillsammans strävar vi efter att göra urban mobilitet enklare och mer tillgänglig. Vårt mål är att fler ska pendla på två hjul.
