mpmoran.co.uk

4.5
4.5 Based on 61 reviews

...

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Average Rating

4.5

/
5

61 Reviews

5 Star
79%
4 Star
10%
3 Star
2%
2 Star
3%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Rosalind Johnson
Wonderful staff, especially in plumbing!

The whole team is great, but I especially want to thank a representative in the plumbing department—he’s always very helpful whenever I visit the store. Shopping here is consistently a delightful experience. Thank you!

5
Date of experience: Dec 08, 2025
The staff are fantastic

The staff are fantastic, and I particularly want to thank a representative in the plumbing department—he’s always incredibly helpful whenever I’m in the store. Shopping here is such a joyful experience. Thank you!

5
Date of experience: Dec 08, 2025
Nigel Taylor
Huge thanks to the online team

Huge thanks to a representative in the online team and the delivery driver for the exceptional service yesterday.

5
Date of experience: Dec 04, 2025
NP55
Impressive delivery speed

Impressive delivery speed, quality items.

5
Date of experience: Nov 30, 2025
Diana Santos
Excellent turnaround and pricing

5
Date of experience: Nov 28, 2025
Daniel
Quick delivery and exceptional customer service

Ordered this week, delivery was prompt, but there was a minor issue that was quickly resolved with a replacement arriving the next day. A representative in customer service was excellent and very helpful!

5
Date of experience: Nov 27, 2025
Archibald Turner
Truly impressive service

Truly impressive service, very quick and reliable, good prices, and really helpful staff. The item we ordered was damaged during transit, but after a quick phone call and email with photos, I received a full refund the next day.

5
Date of experience: Nov 27, 2025
Rosemary
Outstanding support from customer service

Outstanding support from customer service following my online purchase for a boiler - I had an issue with my shipping address, but the staff responded immediately via email and reassured me it was fixed. When I had questions about delivery dates, a representative at customer support was incredibly helpful, attentive, and went above and beyond to expedite the delivery schedule! Despite facing challenges on his end, he ensured that not only was the scheduled delivery date confirmed, but it was also moved closer!

5
Date of experience: Nov 26, 2025
David Casey
Excellent service

5
Date of experience: Nov 26, 2025
Patrice Bell
Disappointed with the order process

Disappointed with the order process as the measurements I provided were not cut correctly, and the order was sent as is. Additionally, I was informed delivery would be between 2-4 pm on Monday, but I received a call on delivery day stating it would be between 12-1:30 pm, leaving me to stay home all day. Not satisfied with the service at all.

1
Date of experience: Nov 26, 2025

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