A technician came out to repair an ice maker in my refrigerator. The total cost was $764, and parts needed to be ordered, which would take 5-7 days. Three weeks later, I still did not have all the parts. When I called to cancel the order, I was told an assembly had come in, and I would be charged for that, along with a diagnostic fee. They claimed to deliver the assembly in four days and refund a portion of the payment. I will need to seek legal action to recover my money. Very poor experience.
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National appliance service franchise network, headquartered in Waco. Information on locations, services, franchising, and employment. Features online repair manuals.
