What a terrible experience. I purchased a plush October 2020, it is now late May 2021.... At first when emailing the team the women Litha seemed reasonable and polite, she blamed it on the postage system after COVID, I understood and she gave me a date to contact her if it had not arrived even though she assured it was completely normal. When the date came by still no package, contacted again and she pushed the date further back promising a full refund then. Still nothing, contacted again this time she started getting rude. After that I was completely ignored. 29 emails and 2 Instagram DM’s later still nothing! All I want is my money back, what a scam artist, travelling around the world at good people’s expenses. Shameful.
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