mrporter.com

3.8
3.8 Based on 361 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
max zhou
Mr Porter first sent me completely wrong item, not even close to what I ordered. Then they promised

Mr Porter first sent me completely wrong item, not even close to what I ordered. Then they promised me next Loro Piana order will have 20% discount, like they say it very clearly. But after that they keep changing, sometimes yes sometimes no, just keep going back and forth, makes no sense.

At the end they just give me some limited time credit, like trying to get rid of me. This whole thing is really unprofessional, they don’t keep their word at all. It’s their mistake sending wrong item, but now I have to deal with all this trouble and their attitude is just bad.

Really disappointed, won’t trust them again.

1
Date of experience: Apr 18, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More