I regret the errors in my last review and I'm not proud of them. I sincerely apologize for providing incorrect information. I previously stated that you were fined £1 Million by the gambling commission before your recent fine of £650,000, which I now realize was wrong. The actual total is £2 Million in previous fines, leading to a total of £2.65 Million in fines to date. At this point, you seem more like the gambling commission's personal ATM than anything else. You mentioned in your last response that you were "proud" of the changes in social responsibility and anti-money laundering. However, it's difficult to understand how you can feel proud when you've been fined £2.65 Million for the same issues. It appears that rather than making genuine changes, you might be comfortable with the situation. To summarize: you have faced fines totaling £2.65 Million for repeated failures in social responsibility and anti-money laundering. This suggests that you allowed at-risk customers to deposit large sums without proper checks. Additionally, I wanted to address your policy of charging for more than one withdrawal a day. This tactic seems to manipulate customers into prioritizing gameplay over withdrawing funds, which is a significant failure in terms of social responsibility. Ideally, there should be a free withdrawal system to help players secure their winnings. Mr. Vegas, let's be honest here... are you truly remorseful for your shortcomings? Everyone deserves a genuine apology from you.
Claim your business profile now and gain access to all features and respond to customer reviews.
