Deserving of zero stars. Their website is a mess and very hard to navigate, and they fail at their main job of delivering packages, citing the wrong address. The address was correct. Ironically, you can't file a complaint until the package is delivered. How convenient! They suggest using other channels for complaints and then send an email telling you to ask the seller to claim your package. I did not choose this carrier, and I will never choose them again. Incompetence at every level.
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