I have taken many cruises without any issues, but my experience with this company was entirely different. Their customer service is the worst I have encountered anywhere. I will not choose to cruise with them again, nor will I recommend them to friends or family. They desperately need comprehensive customer service training across all departments, from security personnel to the coffee baristas and room attendants.
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MSC Cruises is the leader in the Mediterranean cruise market. Our modern fleet comprises 12 magnificent ships. The fleet cruises year-round in the Mediterranean and the Caribbean as well as seasonally in Northern Europe, the Atlantic Ocean, South America, South Africa and Abu Dhabi, Dubai and Oman. Come sail with us!
