I’ve been compelled to commit to another 18-month contract, and I wish I had more time to find a different provider! This service is a complete joke! When I report an issue, it takes days for a response, and they just say 'your router is working fine.' So why am I experiencing network outages? Connection speeds are extremely slow, and I've gone days without internet! Using my phone as a hotspot gives me a better connection! Because of all these issues, I haven’t been able to turn on the heating (which requires internet), check my doorbell (also internet-dependent), or control my lights (which use internet too)! The list goes on... maybe a score of 2 is too generous?
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