I signed a promotional 12-month contract, but I have faced countless issues trying to cancel it. Miscommunication and incorrect deductions have left me frustrated, and the staff's inconsistent answers have only added to my confusion. Despite having paid off my contract, I am being charged for additional fees that I did not authorize. The lack of proper assistance has been infuriating, and I feel cheated.
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MTN Group Limited, formerly M-Cell, is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries.