I attempted a transfer from my mobile money account to my bank, but the transaction was never completed despite the funds being deducted. My inquiries went unanswered for days, and when I finally received a response, it was merely a request for patience. Now, after eight days, I still have no clarity on the situation, which has left me in a difficult financial position.
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MTN Group Limited, formerly M-Cell, is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries.