I bought a phone that was under warranty and had water damage. I informed the company, and they arranged for collection. However, they claimed the phone was tampered with. I've been trying to reach them for days, but nobody answers my calls. It’s been four days with no response from the company or the warranty provider.
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MTR has been working towards making a positive contribution to society and the environment for over 10 years. That means all of our processes are designed around sustainability, and environmental responsibility,
Over the lifespan of the company, MTR have worked out efficient ways of extending the lifecycle of mobile phones, wearables, tablet devices, and more.
We offer a complete repair and refurbishment process, including environmentally-friendly disposal.
Our process improvement programme means we are always continuing to give customers the very best value by continuously improving the efficiency of our sustainable processes.
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