Dealing with my late fathers shareholdings- I completed the online form for each company he held shares in as there wasn’t an option to pick multiple, only to receive an email to say that wasn’t necessary followed by a further similar email but in a condescending tone. Rather than then being able to apply the death certificate etc to all shareholdings I am then having to go back and forth chasing them up to confirm each shareholding separately. I tried to ring them about it, on a number they listed on one of the emails, only to be told it was the BP line (dad had no BP shares). The line then either cut off, or they hung up on me. There is also an issue with a share certificate which it looks like they have ‘lost’, they are not responding to me about it and if it was their fault they caused my dad upset and stress before he passed away. Their administration is diabolical!
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