Shambles of a company.Wouldn’t trust these scumbags with a fiver, let alone tens of thousands of pounds in shares.Exercised an option to transfer shares I had with MUFG into a stocks and shares ISA I have with my bank, and was told this would be actioned within a matter of days.Two months down the line and I’ve still not received these shares. Just been on the phone to them to ask about when I’ll have them, and they’ve advised I’ll have them by January 2026.So just know if you hold shares with MUFG, and want to transfer them elsewhere, it could take 4 months (if not longer).Customer service is useless too. Explain the situation to them and they don’t try and help or find a solution, just give you the option to make a complaint. I wouldn’t need to complain if you’d actually just help me!
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