I have been a loyal customer for over 35 years and spent a considerable amount of money. I use the app for earning points by entering codes from my perfume boxes. Recently, I bought three perfumes, two online and one from a local retailer. After entering my unique codes, which should have given me 900 points, none of them registered. I was planning to use my existing points for a free gift, but now I'm quite frustrated. I contacted customer support, who instructed me to email my complaint with pictures of the codes, which I did, yet still no points were added. This feels like false advertising, and I feel cheated. I won't be using the site again. It's disappointing, especially since I had never faced issues until recent management changes.
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MUGLER Official Online Store • Fragrance shop : Women's Perfume (ANGEL, ALIEN, AURA MUGLER, ANGEL MUSE) ⋅ Men's Perfume (A*MEN, ALIEN MAN) • Fashion • MUGLER
