muji.co.uk

2
2 Based on 226 reviews

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Caratek93
Muji UK online are the WORST!

Muji UK online is changing my perspective of the rest of the Mujis around the world. They go against everything they are meant to be: trust and quality service.They are the WORST ones. I ordered a bedframe and legs. After I paid for and waited for 2 weeks they send me an email saying that the item is now out of stock (my already paid product? really???) and they are taking more than 2 weeks to redeliver. But when I reply then just to get that date confirmation, no answer to the 3 emails I've sent over a week.And there's nobody to talk to or ask for a refund.I'm extremely dissapointed with this Muji expereince and I can't believe how many people have been having the same problem for a long time but nothing is being done the Muji Global. That tells me they just don't care either.Should all customers unite a make a big lawsuit against them?

1
Date of experience: Oct 14, 2019

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