First purchase, and will never be buying at Muji again! This store has the most ridiculous policy I have ever dealt with. Purchased a hoodie, size was wrong, and had gone to a different city. Tried to return the item in brand new condition with tag and receipt, only to be told that, because I paid on credit card, I had to return to the original store where purchased was made! I couldn’t believe the stupidity! I then went to about three other stores along my travels and was told the exact same thing. I eventually literally went back to that city, that specific store, only to return it and leave again for another city. They returned it, and refunded the full amount. And then, I had to make a separate transaction because I needed to pay the 10c for the shopping bag!!! Unbelievable! Ridiculous, petty, and downright dumbest store ever! Just got to Uniqlo instead!!!
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